Friday, November 13, 2009

Will IT Centers Move to Rural India?

India and China are the countries on which forecasters and many other students of economics and development have cast their eyes for the next decade at the least. And to the many who are observing the great development experiment, India is cast as the country whose recent race into high economic growth is based on an services such as software development and business process outsourcing. China's huge advantage in manufactured exports is casually contrasted to India's intermediate dominance in export of services.

A major concern with India's development has been the fact that a large proportion of of its population is rural-based. So the service industries have been based in the main urban centers and therefore provided jobs to a minority of the labor force. Rightly speaking therefore, it is not clear whether India would be able to hinge its development entirely on the technology-driven service industries because they have so far not generated jobs in high quantities. Indeed, Mira Kamdar states in this book, Planet India that India's highly adulated information technology industry employed a mere 1 million people in 2007.

Lydia Polgreeen of the NYT has captured a new trend in India's technology industry. It appears that in the permanent quest for lower cost and the availability of literate people in India's less urbanized regions, firms are establishing offices away from Bangalore and Gurgaon, the traditional technology cities. Given the facts revealed in that story, there is internal competition for the most basic work and this drives the volumes towards the cheaper cities. To my mind therefore, there's anew dynamic in job creation in the technology industry and this will not only intensify competition within India's firms, but deliver greater efficiencies for firms that are outsourcing that work. So while there are no guarantees in development, this new frontier for IT work in India will lift more Indians from poverty.

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